Subscription Policy
SUBSCRIPTION / AUTOMATIC SHIPPING POLICY
Laura Posada Supplements offers a monthly subscription system so you can receive your favorite products directly at your door, without worrying about placing the order each month.
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PROCESSING AND SHIPPING
• Your first order will be charged on the day you sign up for the automatic shipping program and will arrive within 7 to 10 business days.
• Subsequent orders will be automatically charged to your payment method every 30 calendar days.
• You will receive an email notification 3 business days before the next charge.
• Products will be shipped within 3 to 7 business days after processing the payment.
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MODIFY YOUR SUBSCRIPTION ORDER
If you wish to change your monthly order, please contact our customer service team via WhatsApp at +1 (786) 909-1658 at least two (2) business days before the scheduled shipping date to make the necessary adjustments.
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CANCELLATION OF SUBSCRIPTION
To benefit from the special prices and exclusive discounts of the subscription, we ask that you remain in the program for at least three (3) months.
If you cancel before the third shipment, a cancellation fee of $24.99 will apply.
• To cancel, send a WhatsApp message to +1 (786) 909-1658 before 10:00 a.m. of your next scheduled shipment (this date will arrive in your monthly notification email).
If you decide to keep the products after receiving a cancellation refund, the total corresponding to that month will be charged to your payment method.
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RETURNS ON SUBSCRIPTIONS
If you cancel your subscription after the third month but the payment has already been processed, you can request a refund. However, you may be subject to a $24.99 fee if:
1. The package has already been shipped and needs to be redirected.
2. You refuse the package at the time of delivery.
3. You accept the package and request a return label.
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RETURN INSTRUCTIONS
Step 1: Send a WhatsApp message to +1 (786) 909-1658 or write to team@lauraposada.com para to confirm if your purchase qualifies for a return. We will send you a shipping label if applicable.
Step 2: Pack the products in a secure box. If you choose to cover the shipping, request your authorization number (RMA) and place it visibly on the outside of the package.
Step 3: Send the package to:
Laura Posada Supplements
6619 S. Dixie Highway, #140
Miami, FL 33143
United States
Keep the tracking number. We will need it to process your refund.
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REFUNDS
• Shipping costs are non-refundable (unless the error was ours).
• Refunds are processed to the original payment method and may take up to 4 weeks to reflect, depending on bank processing.
• Your financial institution may hold the funds for up to 5 business days after processing the refund.
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Questions or need assistance?
WhatsApp: +1 (786) 909-1658
Email: team@lauraposada.com