Cancellation Policy
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SUBSCRIPTION / AUTOMATIC SHIPPING
Your first automatic monthly shipment will be charged on the day you register for the subscription program and will arrive within the next 7 to 10 business days. From that moment on, your payment method will be charged automatically every 30 calendar days, and you will receive your favorite supplements conveniently and punctually each month.
We will send you an email three (3) business days before processing your next payment. Then, your products will be shipped within the following 3 to 7 business days after the payment is successfully processed.
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MODIFY YOUR SUBSCRIPTION ORDER
Do you need to change your monthly order? We are here to help! Contact our customer service team via WhatsApp at +1 (786) 909-1658 at least two (2) business days before the scheduled shipping date to make any adjustments.
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CANCELLATION OF SUBSCRIPTION
To take advantage of the special prices and exclusive discounts of our subscription orders, we ask that you keep your subscription active for at least three (3) months. If you decide to cancel it before the third shipment, a cancellation fee of $24.99 will apply.
To cancel, contact us via WhatsApp at +1 (786) 909-1658 before 10:00 a.m. of the scheduled day for your next shipment. This date will be included in your monthly subscription notification email.
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SUBSCRIPTION RETURNS / AUTOMATIC SHIPPING
If you decide to cancel your subscription before the third consecutive month and your payment has already been processed, you can request a refund. However, a charge of $24.99 may apply if:
• You refuse the package at the time of delivery.
• You accept the package and then request a return label.
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RETURN INSTRUCTIONS
Follow these steps for a quick and easy return:
Step 1: Call our customer service team on WhatsApp at +1 (786) 909-1658 or send an email to team@lauraposada.com para to confirm that your purchase qualifies for a return. We will provide you with a shipping label if applicable.
Step 2: Pack the products in a secure box. If you are covering the cost of the return shipping, make sure to obtain a Return Merchandise Authorization (RMA) number and write it clearly on the outside of the package.
Step 3: Send the package to the following address. Keep your tracking number, as it is necessary to process your refund.
Return Address:
Laura Posada Supplements
6619 S. Dixie Highway, #140
Miami, FL 33143
United States
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REFUNDS
Shipping costs are non-refundable unless the return is due to our error. Refunds are issued to the original payment method. You will see the refund reflected in your account within up to 4 weeks from the receipt of the package and the required documentation.
Please note that your bank or financial institution may take up to 5 business days to release the funds once the refund is processed. Laura Posada Supplements is not responsible for any bank charges or associated fees.
Questions about your refund or subscription? Contact us:
WhatsApp: +1 (786) 909-1658
Email: team@lauraposada.com