Shipping and Returns Policy

LAURA POSADA SUPPLEMENTS

At Laura Posada Supplements, we understand how important it is to receive your products quickly and safely. Our standard shipping process offers delivery within 5 to 8 business days for the contiguous 48 states and up to 10 business days for Puerto Rico, Alaska, and Hawaii, starting from the order processing date.

All orders are shipped via UPS Ground or USPS, with delivery confirmation.

We currently ship within the continental United States, Puerto Rico, Alaska, and Hawaii. We do not offer international shipping at this time.

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All orders, including subscription orders, are processed on the next business day. If the order is urgent, we offer same-day processing if placed before 12:00 p.m. EST.

All orders include a tracking number so you can follow your shipment in real-time.

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Orders will be shipped to the exact address the customer enters at the time of the order and that is provided in the confirmation email.We ask that before you pay, you review that the address details are accurate, as we are not responsible for packages delivered to incorrect addresses, nor are refunds issued for this reason. If the package is returned to our warehouse by the carrier, we can resend it, charging the cost of the new shipment to the customer.

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If you decide to cancel an order before it is shipped, you can request it through team@lauraposada.com or a WhatsApp message to +1 (786) 909-1658. If the order is already in transit, we will not be able to cancel it or issue a refund, nor make changes to the address. 

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Your first subscription order will be charged on the day you register and will arrive in 7 to 10 business days. Subsequent orders will be automatically charged to your payment method every 30 days. You will receive an email notification 3 days before the charge, and your order will be shipped within 1 to 2 business days after successful payment.

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To modify your monthly order, contact us at +1 (786) 909-1658 (WhatsApp) at least 2 business days before the scheduled shipping date.

To cancel the subscription:

If you decide to keep the product after canceling and the refund has already been processed, you will be charged the full cost for that month.

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If you decide to cancel after the third month but your payment has already been processed, a refund may be issued. However, a charge of $24.99 will apply if:

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Step 1:

Send a WhatsApp message to +1 (786) 909-1658 or write to team@lauraposada.com para to confirm that your return qualifies. We will send you a return label if applicable.

Step 2:

Pack the products in a secure box. If you cover the shipping on your own, request a Return Merchandise Authorization (RMA) number and clearly place it on the package.

Step 3:

Send the package to:

Laura Posada Supplements

6619 S. Dixie Highway, #140

Miami, FL 33143

United States

Keep the tracking number in case you need to make a claim.

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Shipping costs are non-refundable unless the error is ours. Refunds are processed to the original payment method within up to 4 weeks from the receipt of the package. Please remember that your bank may take up to 5 business days to release the funds after processing.

Questions?

Send us a WhatsApp message at +1 (786) 909-1658

or write to us at team@lauraposada.com